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Shipping and delivery

Plasti-Tom plant

At Plasti-Tom, We are committed to ensuring fast, reliable and secure shipping of your products anywhere in the world. Quebec, at Canada and United States. Our partnerships with specialized carriers enable us to offer efficient service, whatever your location.

Delivery

Processing and delivery times

Orders are carefully prepared and dispatched within 24 to 48 business hours after confirmation.

Certain exceptions may apply for :

  • made to measure

  • not available in inventory (BO).

    If we are out of stock, your order will be delivered free of charge as soon as we receive the items.

Delivery times by region

  • Quebec: 24 to 48 h

  • Ontario and Maritimes: 24 to 72 h

  • Elsewhere in the country: 4 to 6 days

  • United States: according to region (confirmation at time of order)

Free delivery

Free delivery anywhere in Quebec with the purchase of 8 pallets or more.

Shipping methods

Deliveries are made via specialized carriers, chosen according to :

  • the nature of the products (parcels, pallets, bulky loads),

  • destination,

  • weight and volume.

Delivery charges (where applicable) are calculated according to these parameters.

Areas served

We deliver to all of Canada and United States.

Order tracking

A tracking number can be provided when available. If you have any questions about your delivery, please do not hesitate to contact us: info@plastitom.com

Receiving orders

Please inspect your order as soon as you receive it.

If a product is :

  • damaged, or

  • missing

Please contact us within 48 hours, with photos. Our team will take care of the situation quickly.

Shipping Manager

Francis Fecteau
Delivery Manager

Plasti-Tom
875, rue Industrielle, Saint-Frédéric (Québec) G0N 1P0

info@plastitom.com