{"id":20098,"date":"2025-11-04T10:20:19","date_gmt":"2025-11-04T15:20:19","guid":{"rendered":"https:\/\/www.plastitom.com\/fr\/shipping-and-delivery-2\/"},"modified":"2026-03-12T10:22:12","modified_gmt":"2026-03-12T14:22:12","slug":"shipping-and-delivery","status":"publish","type":"page","link":"https:\/\/www.plastitom.com\/en\/shipping-and-delivery\/","title":{"rendered":"Shipping and delivery"},"content":{"rendered":"

At\u00a0Plasti-Tom<\/b><\/span>, We are committed to ensuring fast, reliable and secure shipping of your products anywhere in the world.\u00a0Quebec<\/b><\/span>, at\u00a0Canada<\/b><\/span>\u00a0and\u00a0United States<\/b><\/span>. Our partnerships with specialized carriers enable us to offer efficient service, whatever your location.<\/p>\n

Delivery<\/b><\/h2>\n

Processing and delivery times<\/b><\/h3>\n

Orders are carefully prepared and dispatched within\u00a024 to 48 business hours<\/b><\/span>\u00a0after confirmation.<\/p>\n

Certain exceptions may apply for :<\/p>\n

    \n
  • \n

    made to measure<\/p>\n<\/li>\n

  • \n

    not available in inventory (BO).<\/p>\n

    If we are out of stock, your order will be delivered free of charge as soon as we receive the items.<\/b><\/p>\n<\/li>\n<\/ul>\n

    Delivery times by region<\/b><\/h3>\n
      \n
    • \n

      Quebec: 24 to 48 h<\/p>\n<\/li>\n

    • \n

      Ontario and Maritimes: 24 to 72 h<\/p>\n<\/li>\n

    • \n

      Elsewhere in the country: 4 to 6 days<\/p>\n<\/li>\n

    • \n

      United States: according to region (confirmation at time of order)<\/p>\n<\/li>\n<\/ul>\n

      Free delivery<\/b><\/h3>\n

      Free delivery anywhere in Quebec<\/b>\u00a0with the purchase of\u00a0<\/span>8 pallets or more<\/b>.<\/span><\/p>\n

      Shipping methods<\/b><\/h2>\n

      Deliveries are made via specialized carriers, chosen according to :<\/p>\n

        \n
      • \n

        the nature of the products (parcels, pallets, bulky loads),<\/p>\n<\/li>\n

      • \n

        destination,<\/p>\n<\/li>\n

      • \n

        weight and volume.<\/p>\n<\/li>\n<\/ul>\n

        Delivery charges (where applicable) are calculated according to these parameters.<\/p>\n

        Areas served<\/b><\/h2>\n

        We deliver to\u00a0all of Canada<\/b><\/span>\u00a0and\u00a0United States<\/b><\/span>.<\/p>\n

        Order tracking<\/b><\/h2>\n

        A tracking number can be provided when available. If you have any questions about your delivery, please do not hesitate to contact us:\u00a0info@plastitom.com<\/b><\/b><\/p>\n

        Receiving orders<\/b><\/h2>\n

        Please inspect your order as soon as you receive it.<\/p>\n

        If a product is :<\/p>\n

          \n
        • \n

          damaged<\/b>, or<\/span><\/p>\n<\/li>\n

        • \n

          missing<\/b><\/p>\n<\/li>\n<\/ul>\n

          Please contact us within\u00a048 hours<\/b><\/span>, with photos. Our team will take care of the situation quickly.<\/p>\n

          Shipping Manager<\/b><\/h2>\n

          Francis Fecteau
          \n<\/b><\/b>Delivery Manager<\/p>\n

          Plasti-Tom
          \n<\/b><\/b>875, rue Industrielle, Saint-Fr\u00e9d\u00e9ric (Qu\u00e9bec) G0N 1P0<\/p>\n

          info@plastitom.com<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"

          At\u00a0Plasti-Tom, We are committed to ensuring fast, reliable and secure shipping of your products anywhere in the world.\u00a0Quebec, at\u00a0Canada\u00a0and\u00a0United States. Our partnerships with specialized carriers enable us to offer efficient service, whatever your location. Delivery Processing and delivery times Orders are carefully prepared and dispatched within\u00a024 to 48 business hours\u00a0after confirmation. Certain exceptions may apply […]<\/p>\n","protected":false},"author":1,"featured_media":20097,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Shipping and delivery - Plasti-Tom","_seopress_titles_desc":"Discover our shipping options for Plasti-Tom reinforcement supports: rates, areas served, and order tracking. Fast delivery in Quebec.","_seopress_robots_index":"","footnotes":""},"class_list":["post-20098","page","type-page","status-publish","has-post-thumbnail","hentry"],"meta_box":[],"_links":{"self":[{"href":"https:\/\/www.plastitom.com\/en\/wp-json\/wp\/v2\/pages\/20098","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.plastitom.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.plastitom.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.plastitom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.plastitom.com\/en\/wp-json\/wp\/v2\/comments?post=20098"}],"version-history":[{"count":3,"href":"https:\/\/www.plastitom.com\/en\/wp-json\/wp\/v2\/pages\/20098\/revisions"}],"predecessor-version":[{"id":21163,"href":"https:\/\/www.plastitom.com\/en\/wp-json\/wp\/v2\/pages\/20098\/revisions\/21163"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.plastitom.com\/en\/wp-json\/wp\/v2\/media\/20097"}],"wp:attachment":[{"href":"https:\/\/www.plastitom.com\/en\/wp-json\/wp\/v2\/media?parent=20098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}